Memory Recall — updating

Installing version 0.2.4 over an existing copy, on your own

This is for a computer that already has Memory Recall. If this is a first install, close this page and open Memory Recall install guide.html instead.

What stays

Your recordings, transcripts, summaries, speaker names, license, and passphrase stay. The update replaces the program, not your files.

Two quick checks first (2 minutes)

Please do these before you run the update, and keep a note of what you find. Do not change any of these settings — just read them.

1. Smart App Control. Click Start, type Windows Security and open it. Click App & browser control, then Smart App Control settings. It says On, Evaluation or Off. If it says On, email support@memoryrecall.ai before updating. Do not switch it off: once off, Windows cannot switch it back on without a reinstall.
2. Antivirus. Note whether you have antivirus besides Windows Security — for example Norton, McAfee, Avast or Bitdefender — and which one.

Before you double-click

1. Close Memory Recall completely. Close the small Memory Recall window in the taskbar as well as the browser tab. If it is still running, the update can stall on locked files.
2. Leave about 40 GB free if this is a 32 GB-RAM machine with a large graphics card. Smaller machines need 27 GB or 32 GB. The installer checks. A first install already used some of that space; free more if the installer says it cannot continue.
3. Keep this folder together: the new MemoryRecall-Setup-0.2.4.exe, its .manifest.json, and SHA256.txt.

The two Windows screens

SmartScreen — a blue box that says “Windows protected your PC” with only Don’t run showing. Click More info, then Run anyway. Windows shows this for a program it has not seen many times; it is about the program being new, not a sign that it is unsafe.

User Account Control — a dark box asking whether to allow this app from an unknown publisher to make changes. Click Yes. The installer is not signed yet, so the publisher line looks unfamiliar. That is expected.

What to click

1. Double-click MemoryRecall-Setup-0.2.4.exe.
2. Walk the same screens as the first install. Leave the recordings folder on the path you already use. Do not point it at OneDrive.
3. Leave the four AI service boxes empty unless you already filled them; empty keeps everything on this computer.
4. Let it finish. The black PowerShell window is the long part. Do not close it.

After it finishes

Open Memory Recall from the desktop shortcut. Sign in with the same passphrase. You should see your existing recordings. You do not need to restart the computer after entering the passphrase.

If it fails