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Memory Recall

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Get Memory Recall

To download, create an account and sign in. The installer is never sent to visitors who are not signed in.

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What you need

  • Windows 10 version 1809 or later, or Windows 11, on an Intel or AMD (64-bit) processor. At least 8 GB of memory (16 GB or more is best). About 27 GB of free disk space for a first install; a computer with more memory needs 32 GB or 40 GB.
  • Apple Silicon (M1 or later). Coming soon.

Windows install guideBefore you startInstalling fresh from the websiteWindows update guideTelling people you are recordingWhen something goes wrong

Not ready for an account? Join the waiting list

The waiting list is not an account and has no password. Leave your email and we will tell you when the app is ready. Saving the same address twice is safe — we keep one record.

No password for this step. We use the address to put you on the list and to tell you when an installer is ready.

While Google's app is in Testing, only listed Google accounts can connect Calendar. This is the Google account you will sign in with — it can differ from the contact address.

We store the email addresses and the note you enter here. Nothing else. We never receive your recordings, transcripts, or contacts.

What never leaves your machine

This website never receives recordings, transcripts, or contacts. Audio stays on the machine you install on. Transcript text can leave the app only if you opt in — see Privacy.

What can leave your computer

  • Site account: email and a one-way password hash, so you can sign in and download the installer.
  • Acceptance record: when you accept the terms, a short signed receipt (date, name entered, document fingerprints, install id) is sent to Memory Recall. It contains none of your recordings, transcripts or contacts.
  • Optional cloud AI: transcript TEXT only, if you paste a provider key. Audio never goes.
  • Optional Hugging Face token: used to download gated speaker models. Not used to upload recordings.
  • Optional Google Calendar: if you connect it, the app asks Google directly for your calendar events. Your recordings, transcripts and contacts are never sent to Google.
  • Update check: the app reads a version feed. At installation, and when you choose to update, it downloads the software parts it needs from their publishers, and on Windows installation also checks the internet connection using a public Microsoft address. An update check, and a download of an update from us, sends your signed license or lease (its number, type, plan and dates, the computer it is for, how many times it has been moved to another computer, and its signature) so that we can tell which updates this copy may have. A free trial sends neither. It does not upload recordings.
  • AI model downloads: when the app first needs a model, it downloads it from its publisher, for example Hugging Face. Your recordings are not uploaded.
  • License checks: when your trial starts, when you activate, when the app starts, and about every 12 hours while it runs, to confirm that your license is valid, that it is in use on no more computers than it allows, and that your acceptance of the terms is on record. They send a machine code, one-way hardware codes, the app version, your trial date or your license (its number, type, plan and dates, the computer it is for, how many times it has been moved to another computer, and its signature), and, until it is confirmed, the signed record of your acceptance, which includes the name you accepted with. Never recordings or transcripts.
  • Setup and problem messages: the app tells us when it is installed, when your first recording finishes, when processing is stuck, and the kind of error it hit, as a fixed code. Only a copy on a free trial or a pilot license, or with no license yet, sends them; a paid copy sends none. Each message holds only that code, the time, a format number for the message, a machine code, the app version, whether the computer is a Mac or Windows, and, if it has one, its signed license or trial token (its number, type, plan and dates, the computer it is for, how many times it has been moved to another computer, and its signature). Never recordings, transcripts, summaries, titles, names, contacts or file paths. You can read them and stop them in the app under Settings, Privacy & data.
  • Optional Plaud connection: if you connect it, the app downloads your own recordings from Plaud. We never receive them.
  • Optional support message: only when you tick the box to send one.

PrivacyTerms

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